Murciélago Global Solutions
is a customs compliance firm.

We can step into almost any import-related problem, with a commercial core around recovery, classification, CBP support, and ongoing compliance management. Based in Austin, Texas, and fully remote, working with U.S. importers across North America.

Why we exist

Trade is complex. Getting the right help shouldn't be.

MGS helps importers and exporters navigate the issues that slow business down, cost money, or create unnecessary risk.

We bring together compliance, commercial reality, and execution, giving your team the right expertise, support, and resources wherever the issue leads.

From customs and duty recovery to export controls, brokerage, logistics, and trade counsel, we help find the path forward and stay with you until the work is done.

Murciélago does not just identify a customs issue. We look across the import operation for where money is being lost, recover what we can, fix the underlying problem, and help prevent it from happening again.

How we work

Four commitments we hold to.

01

We look before we estimate

No importer is told they are owed a specific refund before we have reviewed actual entry data. Any figure discussed before that point is described as estimated exposure.

02

Client names stay private

We describe our work by sector and by finding. We do not use a client's results in a pitch without their specific approval.

03

Every figure traces to real work

Everything we publish comes from completed engagements and is tied to MGS records. Technical customs content is reviewed before it is published.

04

We fix the cause

Recovery without correction means recovering the same money again next year. Every engagement ends with the underlying error corrected and controls in place.

Our Team

Who you actually work with.

A senior team, plus resource partners we bring in when a matter calls for them.

VM

Victor Mora, CES

Founder & Sr. Global Trade Advisor

DS

Diego Serna

Licensed Customs Broker, IEEPA Refund Specialist

LG

Lee Galvan

Sr. Customs Analyst

RM

Rolando Molina

Customs Analyst

AR

Alexandra Rojas

Customs Analyst

Our Partner Network

One relationship. More ways to solve the problem.

MGS works with a vetted network of trade attorneys, customs brokers, logistics providers, warehousing partners, staffing firms, and other specialists.

When a client needs support outside our core scope, we can bring in the right partner, coordinate the work, and stay involved from the trade compliance side.

The goal is simple: give importers and exporters access to the resources they need, reduce unnecessary cost, and create a more efficient path from problem to solution.

Start a conversation with a senior advisor.

A working conversation about what your import program is actually doing.